Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Quem Somos?

A Fiserv é líder global em pagamentos e tecnologia financeira, com mais de 40.000 associados servindo orgulhosamente clientes em mais de 100 países. Como uma das "Empresas Mais Admiradas do Mundo™" da revista Fortune® em 9 dos últimos 10 anos, uma das Empresas Mais Inovadoras da Fast Company e uma das melhores pontuadoras no Índice de Igualdade de Gênero da Bloomberg, estamos comprometidos com a inovação e a excelência.

Estamos buscando um Project Manager.

What does a great Project Manager do?

The purpose of the Project Manager job is to ensure predictable, consistent, and successful delivery of detailed IT solutions to Fiserv’s clients through consulting and project management activities. The Project Manager will plan, coordinate, and monitor small, medium and some large sized scope and budget projects.

Project management skills, rather than technical skills, are key, but a strong technical background is often required to manage competing interests. Performance is typically measured by the capture of the consulting engagement, delivery of agreed solutions within time, budgeted hours, scope, client satisfaction and team goal attainment.

The Project Manager will partner with key business stakeholders to ensure the successful start-up and completion of a project.  Projects may impact multiple business units or functional areas. The Project Manager is expected to work under light to moderate supervision with oversight provided by a manager within the Payments Services team.

Essential Job Responsibilities:  

• Responsible for all aspects of the implementation of assigned projects and provides a single point of contact for those projects.
• Take projects from original concept through final implementation working with external customers (normally fintech or banks).
• Interface with all areas affected by the project, both internal and external.
• Develop detailed work plan (usually through MS Project Plan).
• Create and maintain a project schedule for each project by identifying and monitoring: overall project timeline, project milestones, tasks, resources, deadlines, task dependencies, allocations, timesheet and critical paths.
• Prepare/Present weekly status report for every project assigned.
• Conduct project meetings to keep project on track.
• Plan, supervise and participate in activities for multiple projects.
• Manage vendor tasks by keeping tracking of their deliverables.
• The candidate must be able to focus on the customer (at all levels of the organization), leverage Fiserv’s project management methodology as appropriate, champion a disciplined culture, and understand the importance of culture change management.
• The candidate should be able to balance the need for strategic vision, tactical items of the project team and overall project work balance to ensure success of the project and product delivery.
• The candidate is expected to participate in cross-functional projects that span multiple business units across the Fiserv enterprise driving innovation, new product functionality, and overall product maturity. The candidate should have a strong background working on collaborative solutions.
• Coordinate with other project managers and organizational entities to identify and monitor issues, impacts and dependencies.
• Display strong understanding of the organization's business strategies and apply knowledge to all project activities.
• Build relationships with all functional areas and manage stakeholder expectations.

Organization and time management skills:

• Operates independently with minimal guidance by management.
• Ability to manage numerous concurrent projects.
• Knowledge of and demonstrated experience in project management processes worked in Information Technology or Financial industry.
• Knowledge of the implementation project lifecycle (discovery, scope definition, development, testing, implementation, warranty).
• Extensive experience in meeting planning, orchestration and public speaking
• Proficient at Microsoft Office applications, mainly MS Project (which is a must)

Basic Qualifications:

• Bachelor's Degree or equivalent Project Management work experience preferred.
• 5+ years of professional experience in a project management and/or IT consulting role.
• Ability to build relationships with and influence other functional areas. 
• Strong interpersonal skills, specially teamwork.
• Exceptional negotiation skills and able to handle multi-disciplinary conflicts.
• Ability to work in a matrix environment.
• Experience managing cross-functional projects.
• Detail and big picture orientation.

Preferred Skills, Experience, and Education:

• Knowledge of Banking or Cards Processing or Payment Methods is required.
• Knowledge of Digital Wallets and Scheme Certifications is required.
• Bilingual (Portuguese/English) able to handle fluent conversation and writing communication are required. Spanish is a plus.
• Project Management Professional (PMP) Certification or similar is desirable, although it´s not a must.

Nossa cultura

Nossa aspiração é movimentar dinheiro e informações de uma forma que mova o mundo. Nosso objetivo é fornecer valor superior para nossos clientes por meio de tecnologia de ponta, inovação direcionada e excelência em tudo o que fazemos.

Nossos valores

Nossos Valores orientam a maneira como tomamos decisões e cumprimos nossos compromissos com nossos clientes e uns com os outros. Eles articulam o que nos preocupa - o que acreditamos ser importante. Eles nos orientam na tomada de decisões a cada dia. Eles ancoram uma cultura na qual queremos trabalhar.

• Ganhar a confiança do cliente todos os dias;
• Crie com propósito;
• Inspirar e alcançar a excelência;
• Fazer a coisa certa;
• Cumpra com a promessa de um só Fiserv;
• Nossa cultura, enraizada em nosso orgulho coletivo e reconhecimento pelas realizações de cada um, é visível todos os dias por meio de nossas postagens coletivas #FISVProud nas redes sociais.

Nossos benefícios

• Vale alimentação ou refeição (sem desconto em folha);
• Vale transporte/Cartão Mobilidade Flash (sem desconto em folha)
• Assistência médica sem coparticipação para o associado;
• Assistência Odontológica;
• Seguro de Vida;
• Previdência privada;
• Auxílio creche;
• Bônus/PLR;
• Total Pass;
• Day Off de aniversário;
• Parceria com diversas instituições de ensino;
• Programa interno para reconhecer e recompensar as contribuições e realizações dos associados em alinhamento com os nossos Valores Fiserv (os pontos são revertidos em prêmios);
• Programa de Bem-Estar com ações voltadas para saúde mental, física e financeira dos associados.

Nosso compromisso com diversidade

Escolhemos representar a diversidade e a inclusão. Estamos empenhados em cultivar um local de trabalho diversificado, respeitoso e inclusivo - um compromisso que começa no topo. Somos uma equipe globalmente conectada de mais de 40.000 pessoas que celebra a originalidade e valoriza a diversidade de origens, culturas e etnias.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.