Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Project Manager do at Fiserv?

You will enjoy the flexibility of working on a variety of projects and relish in the benefits and satisfaction of bringing their assigned projects to a successful completion. Contact Service Technology Project Managers are invaluable leaders within our business in coordinating the implementation of complex projects completed by our Fiserv team. You will be responsible for ensuring predictable, consistent, and successful project delivery of our Contact Service Technology projects our Financial Institution (FI) Clients. You will plan, coordinate, and monitor medium to large sized scope and budget projects as well as partner with key business stakeholders to ensure a successful start-up and completion of a project. Projects typically impact a single business unit or functional area.

What you will do:

• Create and maintain a consolidated timeline highlighting the major milestones and associated dates for project activities
• Define project governance, outlining roles, responsibilities, decision rights and clearly defined escalation path
• Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes
• Keep all stakeholders engaged in the project, aligned on expected outcomes and informed about what is occurring throughout project
• Actively communicate the project’s progress on an on-going basis, ensuring transparency throughout project lifecycle
• Identify and remove bottlenecks in the critical path and motivate the resources to complete tasks on time
• Manage third party relationships involved in the overall implementation project to include scheduling activities, maintaining budget control and ensuring deliverables are properly defined and completed on schedule

What you will need to have:

• 5+ years of experience managing credit union or bank software implementation or conversion projects
• 5+ years of experience in project management processes and methodologies, as well as project lifecycles
• 5+ years of experience working in a client facing role and driving medium to large size projects within an organization
• 5+ years of experience working in agile project management environment
• Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience

What would be great to have:

• Certifications - PMP certification preferred or willingness to work toward attainment of PMP certification from the Project Management Institute (PMI)
• Strong knowledge of Clarity, Jira and Confluence to manage projects using best practices
• Experience working in banking, financial services, and/or software industries desired

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.