Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Data Analyst do at Fiserv?

A successful Data Analyst at Fiserv drives cultural change by building partnerships with Business Unit leaders. Enable customer-centric, process-focused, and data-driven decisions by utilizing industry best practices. By improving quality and client satisfaction, you will be an integral part of fostering a data-centric environment. Review and analyze current and proposed business operations.

Drive cultural change by building partnerships with Business Unit leaders to equip & enable customer centric, process focused, data driven decisions into the way we lead and work by utilizing industry best practice methodologies to improve quality and client satisfaction.

What you will do:

• Proactively drive a culture of performance quality by acting as a change agent, promoting awareness, and championing the utilization of process improvement tools throughout the organization.
• Employ a systematic approach to lead comprehensive assessments and identify untapped productivity and operations improvement opportunities within divisions, resulting in tangible outcomes and enhanced efficiencies.
• Take ownership of the end-to-end process development lifecycle, from early definition to seamless implementation, ensuring alignment with organizational objectives and driving continuous improvement.
• Demonstrate creativity and ingenuity by innovating, designing, and developing robust processes, procedures, and automation in collaboration with suppliers, effectively addressing challenges and delivering impactful solutions.
• Exercise strong leadership skills by facilitating regular reviews of quality and process improvement metrics at sites, effectively driving projects and initiatives to enhance these metrics and achieve targeted objectives.
• Successfully implement process solutions by seamlessly integrating them into the business, taking into account cultural dynamics, necessary organizational shifts, and other critical factors pivotal for successful execution and sustainable results.

What you will need to have:

• 4+ years’ experience in process improvement, quality and equivalent functions.
• 2+ years experience with facilitation and presentation.
• 1+ years of project management skills and ability to manage multiple projects simultaneously.

What would be great to have:

• Bachelor’s degree in statistics, math, computer science or business.
• Experience in Print/Direct Mail/Secure-Card industry
• Process Lean and/or Six Sigma Black Belt certification
• Working knowledge of process improvement principles such as Value Stream Mapping, Just-In-Time, Demand Flow, Single Piece Flow, Five S’s, Visual Management, Total Productive Maintenance, Kaizen, SPC, Six Sigma
• Proficiency in Minitab/statistical analysis tools
• Simulation software experience (Arena)

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.