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Sr Director, M&A and Incident Communications

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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

Responsibilities

Requisition ID R-10348722 Date posted 01/13/2025 End Date 01/26/2025 City New York State/Region New York Country United States Additional Locations Alpharetta, Georgia Location Type Onsite

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sr Director, M&A and Incident Communications

What does a successful Senior Director, M&A and Incident Communications do at Fiserv?

You will oversee strategic communications planning and execution for mergers, acquisition and incidents. You will play a pivotal role in supporting our growth with an integrated communications strategy to proactively engage our associates, clients and consumers while building positive perceptions of our brand. As part of our Fiserv Communications leadership team, you will have a leading role in advancing the Fiserv brand worldwide.


What you will do:

  • Build, protect and enhance Fiserv’s reputation through clear and impactful communications in support of Mergers and Incident communications
  • Establish strong relationships with priority media and influencers to deliver coverage for relevant campaigns and business moments. Serve as a company spokesperson and lead for media interactions.
  • Monitor and manage the Company’s reputation across all media channels ensuring a consistent and positive public image. Oversee the management of inquiries, responses, and any potential issues that could affect the Company’s reputation.


What you will need to have:

  • Bachelor's degree
  • 9 years of an equivalent combination of educational background, communications experience, and/or military experience
  • Business to Business & Business to Consumer communications experience


What would be great to have:

  • Master’s Degree in Business Administration
  • International experience

Important info about this role: 

  • We’re better together. This role is fully on-site. 
  • In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future. 
  • Ability to travel up to 25% of the time and work weekends/evenings, as necessary

#LI-JF1

Salary Range

$136,800.00 - $230,600.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.


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Benefits

  • Medical, Vision and Dental Benefits

    Comprehensive benefit plans to suit your unique needs

  • Fuel Your Life Wellness Program

    Resources to elevate your well-being

  • 401k, Employee Stock Purchase Plans and Incentives & Bonuses

    When Fiserv performs well, so does your financial health

  • Employee Resource Groups

    Celebrating inclusion in the workplace

  • Providing the time off to manage personal needs

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