Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

TITLE:                                 Senior Splunk Engineer

EMPLOYER:                               Fiserv Solutions, LLC

LOCATION:                                 Milwaukee, WI (and various unanticipated locations throughout the U.S. subject to authorization from management)

DUTIES:                                      Monitor system health, ensuring proactive measures are applied and issues are raised to the engineering team for resolution. Manage communications of outages, service impacts, and all other Splunk infrastructure-related events. Proactively monitor the Splunk infrastructure and follow an iterative, continuous improvement model. Perform after-action reports and root cause analysis reviews with the architecture and engineering teams. Prioritize tickets and timely resolution of issues. Monitor the monitoring console and develop new checks or continuously fine tune the checks and alerts. Perform routine software upgrades and minor releases. Adhere to the change control process and ensure that all work is documented. Regularly audit the authentication and authorization systems. Build a Splunk Hygiene Program that focuses on optimal searches and configuration. Monitor Splunk knowledge objects, DMAs, and user queries to ensure optimum performance.

REQUIREMENTS:                     Bachelor's degree in Computer Science, Information Systems, Engineering or a related field and 7 years in any job title involving Splunk development and administration experience. In the alternative, employer will accept a Master's degree in Computer Science, Information Systems, Engineering or a related field and 4 years in any job title involving Splunk development and administration experience. Prior experience must include: 4 years working with Linux; 4 years of troubleshooting environments across an entire architecture; 3 years working with Bash,PowerShell, Python, Shell, JavaScript, and Ansible; Configuration, support, and implementation of Splunk SmartStore; Full stack troubleshooting; Managing Splunk infrastructure for a 100 terabyte data ingestion organization; ITIL application processes and implementation; Cloud computing; Continuous integration and continuous deployment, DevOps, and automation; and Developing and deploying Regular Expressions (REGEX).

TRAVEL:                                     None.

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.