Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

TITLE:                                 IAM Solutions Engineer – Advisor II

EMPLOYER:                               Fiserv Solutions, LLC

LOCATION:                                 Milwaukee, WI (and various unanticipated locations throughout the US subject to authorization from management)

DUTIES:                                      Perform detailed investigation into Application Authentication requirement. Design access solutions that are consistent with Fiserv policies and application requirements. Communicate with project managers, clients, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment. Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives and innovate ways to meet mission goals successfully. Lead the knowledge sharing sessions where team shares ideas and new features of the product. Work with application teams to resolve non-production and production issues. Work with cross functional teams to triage and resolve incidents. Proactively monitor Fiserv enterprise systems. Develop new alerts or dashboards as required.

REQUIREMENTS:                     Bachelor's degree in Engineering Management, Engineering or a related field and 7 years in any job title involving experience designing, building, and supporting Access Authentication Solutions using IAM tools. In the alternative, employer will accept a Master's degree in Engineering Management, Engineering or a related field and 5 years in any job title involving experience designing, building, and supporting Access Authentication Solutions using IAM tools. Prior experience must include: 5 years working with Single-Sign-On tools including PingAccess, PingFederate, PingOne MFA, PingOne Protect, PingDirectory, and Azure EntraID; Integration experience with industry standard protocols, including SAML, OAuth, and OpenID Connect; Phishing resistant protocols including FIDO2; Working with Scrum and Kanban methodologies; Using Unix-based and Linux-based systems for troubleshooting P1 and P2 incidents; Using LDAP commands for troubleshooting PingDirectory issues; Creating architecture diagrams using Visio; Leading whiteboard sessions with Application Engineers; and Resolving P1 and P2 incidents regarding authentication.

TRAVEL:                                     None.

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.