Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a great Account Manager – Card Services do at Fiserv?

As an Account Manager – Card Services at Fiserv, you will take on a crucial role by being the main point of contact and lead for one of our top Financial Services clients. Your responsibility includes managing the operational aspects of this strategic account, providing guidance on daily operations and long-term initiatives to ensure the highest level of client satisfaction.

What you will do:

• Act as a strong advocate for the client, supporting them in day-to-day operations and strategic projects.
• Ensure the successful and timely delivery of our solutions based on customer needs and goals.
• Collaborate with the Sales team to onboard and integrate new clients while enhancing existing relationships.
• Maintain accurate documentation of the client's architecture and processing environment using appropriate systems.
• Facilitate client communication related to releases, regulatory changes, product upgrades, and system enhancements.
• Develop and nurture long-lasting customer relationships while driving projects to achieve desired outcomes.
• Exceed client expectations by delivering exceptional service consistently.
• Conduct customer business reviews and operational performance evaluations.

What You Will Need To Have:

• Bachelor's degree or equivalent work experience.
• 5+ years in the payment processing or financial services industry, with experience in Account Management or Client Relationship Management.
• Ability to excel in a fast-paced environment, multitask effectively, and demonstrate strong organizational skills.
• Proven ability to make independent decisions, manage complex issues, and problem-solve.
• Willingness to collaborate and work under pressure with a positive attitude.
• Proficiency in Microsoft suite and the flexibility to work beyond standard business hours.
• Strong collaboration skills and the ability to handle multiple clients simultaneously.
• Travel up to 20% domestically may be required.

What Would Be Great To Have:

• Experience in credit/debit, issuing, lending, ATM, or financial institution operations.
• Familiarity with Fiserv Debit and Credit Processing Platforms, STAR, ATMs, and related products.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.