Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Director, Account Management – Digital Banking & Payments do?

As the Director, Account Management within the Digital Banking & Payments segment at Fiserv, you will lead a team of Account Executives focused on managing the development of client relationships, delivery of services, introducing digital thought leadership, and providing 360-degree feedback to the product teams and leadership. Your leadership will drive the pursuit of new sales, guiding your team to successfully close complex deals and achieve sales and retention targets. You will ensure that your team operates efficiently and effectively, contributing to the growth and profitability of Fiserv.

What you will do:

• Execute sales plans by assigning accounts, territories, and sales/renewal quotas to ensure targets are met.
• Plan and direct account activities within a defined territory, ensuring resource and staffing requirements are fulfilled.
• Manage and proactively drive the creation of sales pipeline and ensure accurate eCRM management.
• Define and execute sales strategies and tactics to increase add-on revenue to the existing client base.
• Supervise, develop, motivate, and mentor Account Executive staff, building strong consultative capabilities within the team.
• Actively manage Account Executive staff in all phases of the sales and account management lifecycle, ensuring success in identifying leads, developing value propositions, hosting client quarterly business reviews, meeting with clients, structuring deals, negotiating contracts, and closing new and renewal sales.
• Provide guidance and eliminate obstacles in high-priority opportunities to ensure pursuit teams are successful in closing contracts.
• Monitor metrics to manage the business, including financial forecasts, win/loss reviews, and pipeline analysis.

What you will need to have:

• 10+ years of sales experience with complex products or services.
• 5+ years of experience in sales management managing hunters.
• 5+ years of experience in selling complex solutions into large financial institutions.
• 5+ years of experience selling multi-year or multi-service contracts.
• 5+ years of experience in cross-selling multiple solutions across businesses.
• Bachelor’s degree in a relevant field or equivalent military experience.

What would be great to have:

• Demonstrated ability to exceed sales targets.
• Success in leading sales organizations of at least 6 associates.
• Proven track record of regularly achieving sales quotas on a quarterly and annual basis.
• Master’s degree preferred.

Salary Range

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.