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SME Payment Consultant - AIB Merchant Services

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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

Responsibilities

Requisition ID R-10301585 Date posted 10/16/2024 End Date 10/24/2024 City Dublin Country Ireland Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

SME Payment Consultant - AIB Merchant Services

What does a successful SME Payment Consultant do?

The candidate will be responsible for prospecting, qualifying and generating new sales opportunities. In order to be successful in this role and meet or exceed quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues.

What you will do:

  • Set in place a plan of clear strategies and methodologies for all stages of generating new business ( from prospecting to proposal to closure)

  • Undertaking self-generated outbound sales calls in order to meet both personal and team weekly targets

  • Identifying customer needs effectively in order to maximize all sales opportunities and meet customer expectations

  • Engaging positively with prospective customers to ensure an understanding of products and services and maintaining an adequate lead to conversion rate

  • Up-selling and cross-selling to new business prospects and existing customers

  • Delivering exceptional service to prospective and existing AIBMS customers , including transferring customer support calls to the help desk where appropriate

  • Ensuring that all activity is completed in line with Risk and Compliance guidelines

What you will need to have:

  • Minimum of 1-2 years’ experience in a telephone based sales role and proven track record in achieving targets in a B2B service based industry.

  • Exhibit exceptional track records in identifying and prospecting new business opportunities.

  • Experience of achieving success against challenging targets with complex sales cycle and product requirements.

  • This role is deemed as a Controlled Function role under the Central Bank of Ireland Fitness and Probity Regulations. Commitment to adhere to the IAF Conduct Standards is a requirement for this role.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.


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