Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Tax Operations Manager at Fiserv do?

As a Tax Operations Manager, you will play a key role in transforming our global tax department by enhancing tax operations through the strategic use of advanced technology and streamlined processes that drive efficiency and effectiveness. You will oversee tax system administration and maintenance, ensuring that all systems are ready for use, properly configured, regularly maintained, and promptly updated with accurate data and reporting to meet the requirements of the tax groups. You will collaborate closely with various internal and external teams, to align efforts and execute the tax transformation roadmap effectively.

What you will do:

• Coordinate and oversee support for tax systems administration, including OIT, OTP, OSA, and Vertex Leasing and Sales & Use modules, ensuring that workpaper maintenance is completed effectively while also taking responsibility for hands-on administration as needed.
• Load and validate source data into tax systems (e.g., ERP, SAP, Oracle data, PTBI, trial balances, FX rates, tax rates, account details, etc.) for OTP, OIT and OSA.
• Develop and facilitate project plans for transformation initiatives, ensuring adherence to timelines while maintaining agility to adapt to changes; align with the future-state vision, incorporate advanced technology solutions, and integrate seamlessly with financial systems.
• Collaborate effectively with internal teams and external partners to accomplish tax department goals, utilizing automation tools such as AI, APIs, Alteryx, Palantir, Python, Snowflake, UiPath along with Microsoft Power Tools to transform data, integrate systems, and create visualizations that drive impactful results.
• Maintain an understanding of financial systems, including Oracle S4, AO, and legacy Oracle systems, to facilitate seamless integration and operations.
• Configure automated reporting solutions to empower tax teams with reliable analytics, enabling data-driven decision-making and enhancing overall operational efficiency.
• Engage stakeholders to promote awareness and drive buy-in for tax transformation initiatives, fostering collaboration across functions.
• Train global personnel on tax automation tools and systems to enhance understanding and utilization of implemented tax technologies.

Will need to have:

• 7+ years of relevant experience in tax operations, consulting, systems or related roles
• Basic understanding of corporate tax processes, such as income tax compliance and provision, sales and use, VAT and transfer pricing, etc.
• Bachelor’s degree in a related field

What would be great to have:

• Big 4 consulting or Fortune 500 multinational company experience
• Advanced technology skills, including familiarity with relevant systems such as SAP S4, AO, Gen-AI, Alteryx, Microsoft Power Tools, Palantir, Snowflake, UiPath and ONESOURCE Tax Systems

Important info about this role:

• We’re better together. This role is fully on-site.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

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Salary Range

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.