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You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

Responsibilities

Requisition ID R-10351387 Date posted 01/17/2025 End Date 02/28/2025 City Berkeley Heights State/Region New Jersey Country United States Additional Locations Hagerstown, Maryland Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Director

What does a Product Director do?
You will help the business understand and deliver to the market functionality that our Enterprise clients and prospects need to be successful, and focused on payments, while helping our business succeed.  You'll work with internal groups, including Senior Management, Development, Sales, and Support, as well as with our customers to define the strategies, broad capabilities and detailed functions. You will be responsible for product strategy and innovation for our Client Experience products. 

What you will do:

  • Participate in product positioning, project management, sales support, and customer support. 

  • Search for new ways to accomplish traditional tasks, to understand the market, to challenge the status quo and to be confident presenting their business case.

  • Analyze and solve complex problems

  • Help influence leaderships across our clienteleto make strategic decisions and create product roadmap

What you need to have:

  • Bachelor's degree in Business Administration or combination of education, experience and military

  • 8+ years experiencewithin product management

  • Experience with commonly used business analysis concepts, practices and procedures within software and web-based applications

  • Experience creating high-level and detailed product descriptions and definitions

  • Proven ability to engage with C-level across clients, internally

  • Strategic thinking, business planning

  • Proven track record of successfully managing and shipping software solutions (product development lifecycle, value propositions, OKRs and KPIs, cross functional collaboration, and has launched an end to end go-to-market strategy)

  • Experience with Product and Project Management Tools such as Confluence, JIRA, Miro, etc.

What would be great to have:

  • Experience within payments or financial software industry

  • Experience with agile and scrum development methodologies and the associated role of Product Owner.

  • Experience developing business cases

  • Strong analytical skills

Additional Information:

  • Ability to work weekends and off hours from time to time.

  • 10% travel requirement

Salary Range:

-

These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.


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