Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a Director of Product do at Fiserv?

As a Director, Product to join our Debit Product Management team you will be accountable for ensuring the product strategy and vision is embodied in the delivered releases of Fiserv’s mission critical debit products. You will be responsible for making product functionality decisions within the software development life cycle to ensure this vision is delivered to the market in an authentic and timely fashion. To adequately fulfill these responsibilities, you will need to maintain knowledge of card processing, fintech’s and industry trends. As the Director, Product, you will play a key role for growing the capability of our product range that currently offers debit services to millions of consumers. This may also be your chance to enter the fast-paced and challenging area product and technology - a field that is revolutionizing the way consumers manage their financial lives and lead a product line that is extremely well positioned for explosive growth over the next few years. Successful candidates should be comfortable with high degrees of complexity that demand significant conceptualization and initiative.

What you will do:

• Work closely with Product Management, Business System Analysts, UX, Development and QA to ensure requirements are interpreted correctly in detailed design specifications and in the construction of the product assigned.
• Manage release level scope collaborating very closely with a team of excellent Product Owners.
• Provide clear vision, direction and scope decisions for the product backlog and release plans, participate in the evolution of the SDLC.
• Collaborate and evangelize detailed product roadmap plans, feature details and technical dependencies with other business units and divisions.
• Make product functionality decisions and compromises that deliver the maximum amount of business value into products given the inherent constraints of budgets and timeframes.
• Participate in the creation of product launch plans, release notes and help ensure supporting product documentation exists such as- accurate sales collateral, product functionality guides, implementation support documentation, etc.
• Monitor product usage to observe trends to make data driven decisions for enhancements, new features, and products.
• Influence the creation and modification of operational processes based on a customer and business focus to ensure quality customer and partner interactions.

What you need to have:

• Bachelor’s degree in a technology or business field
• Minimum of 8 years of experience in a product management preferrable
• Knowledge of financial services and technology industry products and practices

What would be great to have:

• Well-developed negotiation and decision-making skills
• Entrepreneurial attitude with leadership skills to leverage matrix organizations.
• Strong communication skills, both oral and written, to concisely communicate key issues/results in a manner appropriate to the audience, including the executive level.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.