Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful SME do?

The SME (Subject Matter Expert) plays a critical role in managing the entire lifecycle of the VisionPlus system, from ideation and requirement gathering to design, testing, and successful production deployment. You will collaborate with key business clients and engineering groups to drive end-to-end solutions, ensuring that projects align with Fiserv’s strategic goals.

What you will do

• Lead the implementation of regulatory and compliance changes, and oversee production support and incident management.
• Consult with business partners to identify challenges and propose systems solutions that meet business requirements.
• Collaborate with various groups to gather, document, and negotiate business requirements.
• Manage the development and delivery of business cases, requirements documents, and test plans.
• Act as the primary liaison during the development lifecycle, from needs analysis to UAT and rollout.
• Develop and maintain relationships with key stakeholders to align IT solutions with business goals and priorities.
• Execute independent judgment in developing methods, techniques, and architectures for obtaining effective solutions.
• Ensure alignment of line of business priorities with IT capabilities and manage project budgets.
• Analyse and document requirements, ensuring traceability and communication aligned with the overall business vision.
• Provide maintenance and development support for the VisionPlus application systems.

What you will need to have:

• Minimum of 6 years of VisionPlus application support and/or development experience.
• Strong programming skills in COBOL, with proficiency in the IBM mainframe environment, including CICS and VSAM/IAM.
• Familiarity with software design and development methodologies.
• A foundational understanding of the credit card industry, including issuing and acquiring processes.
• Excellent communication, problem-solving, and negotiation skills, with a focus on building credible relationships across teams.

What would be great to have:

• Experience in CICS configuration and parametrization, MRO (Multi-Region) architecture
• Fluency in Italian
• Experience with Java programming and web technologies like Angular or HTML5.
• Familiarity with ZOS DB2 database management and project management tools like JIRA.
• Understanding of mainframe ZOS environment, including JCL and scheduling tools such as CA-7, Control-M, or OPC.
• Background in SDLC methodologies (Waterfall and Agile) for enterprise-level IT systems implementations.
• Bachelor’s degree in computer science or a related field is preferred

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.