Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful VP, Communications Strategy and Enablement do at Fiserv? The VP of Strategy and Enablement for Communications will work closely with the SVP, Head of Communications to create a scalable approach to delivering a fully integrated, global communications strategy that creates marketplace distinction, accelerates ambassadorship, and drives business growth.

This role is perfect for the analytical thinker and operational doer who can flex across initiatives and build effective bridges/alignment through strong partnerships, decision-making, and communication. The best candidate for this role must have a strong communications background and excellent business acumen combined with expertise in driving outcomes across a variety of communications functions.

You will be responsible for driving operational excellence and strategic initiatives forward for the Global Communications Center of Excellence. You will utilize your exceptional people and communication capabilities to work collaboratively with communicators and marketers across the enterprise and provide a proactive, hypothesis-driven approach to problem solving, quantitative expertise, and comfort addressing ambiguous questions.

You'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

• Collaborate with Communications and Global Brand leadership to shape and drive our 18-month communications plan and strategic initiatives, facilitating complex cross-functional alignment through thoughtful planning and stakeholder collaboration
• Direct the Global Communications meeting cadence to ensure communications teams are continuously planning, collaborating and delivering on critical milestones.
• Drive continuous improvement activities to ensure communication processes and tools are optimized and aligned to achieve the best possible results
• Develop communications dashboards and reports to demonstrate value, optimize performance and measure impact in partnership with the Marketing Ops & Analytics team
• Plan and direct administrative, financial, and operational activities for communications team.
• Advise leaders and teams in ways to champion agility across the enterprise and drive culture/employee engagement excellence
• Cultivate a top talent experience for communicators at all levels with an emphasis on managing communications enablement programs including: training and development, onboarding, and other strategic initiatives

What you will need to have:

• 12+ years of experience in marketing functions specifically in marketing operations
• Bachelor’s degree required (marketing, business, or other related field)
• Ability to travel approximately 25% of the time, including some weekends

What would be great to have:

• MBA or master’s degree
• Experience as a Chief of Staff or a leader of Marketing/Communication Operations and/or Marketing/ Communications Enablement preferred
• Experience managing direct reports and managing teams through influence

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

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Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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